Advantages of choosing an approved car garage to repair your car
If your car insurance policy is with Fidelidade, you should know that there are several advantages in case of accident, to repair your car in a workshop recommended by the company.
There are several reasons why it is advisable to choose a workshop of the Fidelidade network. And the most important are:
Repairs with a 2-year guarantee
– All repairs carried out in this workshop and are related to your claim have a 2-year guarantee ( and 3-year for car parts). This added value is fundamental because in the event of a faulty repair, the customer has the right to a new repair, and the Company is responsible. On the other hand, if you take your car to a repair shop that does not belong to this network, if there is any problem with the repair, it is the customer who is responsible for that claim and the Company is not liable.
Replacement vehicle
– When you take your car to a repair shop recommended by Fidelidade you are entitled to a replacement car. This vehicle is made available to you directly by the workshop while your car is being repaired. This advantage is especially important for those customers who have opted for a very economical policy and do not have replacement car cover. Even in this case, the Fidelidade recommended repairer will offer a replacement car.
Where can I find a Fidelidade Affiliated Car Shop near me?
Consult Fidelidade’s network of affiliated Car Shops by accessing the following link:
I have had a claim and now what?
If you have already communicated your claim and have a file number assigned, then the next step is to schedule an expert valuation of your vehicle. First choose one of the Fidelidade recommended repair shops (https://www.fidelidade.pt/PT/particulares/Auto/sinistroseassistenciaauto/Oficinas-Recomendadas/Paginas/default.aspx )
Once you have chosen a repair shop call (+351) 217 948 800 and book an appointment.
If you don’t speak Portuguese you can always request a call back in English.
If you have any difficulties you can contact C1 Broker, your insurance broker, we offer a personalised claims management service.
In conclusion,
In the event of an accident, one of the best options is to take your car to a repair shop that is affiliated with your insurance company. This offers several advantages, such as an extended repair warranty, a loaner vehicle, and more. The extended repair warranty in Fidelidade is of 2 years ( and 3-year for car parts). This means that if something goes wrong with the repair, your insurance company will cover the cost. Second, you will get a substitution vehicle. So meanwhile your car is in the shop for repair, you will be provided with a loaner car to use in the meantime.
Repair shops that are affiliated with insurance companies often have a good reputation for quality workmanship and customer service. In addition, they may be able to offer a more competitive price for repairs. As a result, taking your car to an insurance company-affiliated repair shop is a wise decision after an accident, and you can have peace of mind knowing that your car is in good hands.
If you’re looking for an insurance broker in Portugal who puts the customer first, look no further than C1 Broker. We offer a personalised service and care about your well-being, which is why we’ll be there for you in the event of a claim. We understand that everyone’s needs are different, so we’ll work with you to find the right solution for you. If you don’t yet have insurance with us, ask us for a car quote today. We’re sure you won’t be disappointed.
